A hidden champion is never built by one person. It is built by the people that person made capable. The term hidden champion describes the firm — the quiet, world-class business that leads a category most people have never heard…
There is a difference between a business’s best customer and a customer the business cannot survive without. The second one isn’t an asset. It’s a leash. There is usually one that keeps you up at night. The account that is…
The hardest truth for an owner to hear is that a business which depends on them isn’t an asset. It’s a job they can’t leave. Most owners discover it on the one week they try to step away. The calls…
ou built it. You grew it. And somehow, twenty years later, it still can’t make a significant decision without you. That is not a time management problem. You know the feeling. You walk back in from a customer visit and…